This session will provide guidance on how to become more assertive and build self-confidence, which in-turn will help your participants to achieve greater work effectiveness and productivity, whilst putting them in control of their daily activities and making them more able to overcome stressful work and life situations. This training course will help develop the assertiveness skills of your participants.
What you'll cover
- Explain what assertiveness is and what it means for us o and those around us
- Appreciate that everyone has rights as an individual and that you can stand by those rights
- Take a positive approach in communicating more effectively
- Improve their self-esteem
- Appreciate which words to use to get the most out of interactions with others
- Follow a set process for approaching situations in an assertive manner
