Cultural transformation starts with your leaders

Every organisation has a culture, whether anyone has taken the time to shape it or not. One of the clearest places to see whether it's healthy is how leaders behave, especially under pressure.

Employees take their cues from the way their managers speak to them, make decisions, give feedback, and handle mistakes. When leaders are open, consistent and accountable, their teams feel safe enough to be the same.

Why ICL?

70%
of the variances in employee engagement across business departments comes down to management style (Gallup, 2015)
82%
of people who move into management have received no formal management or leadership training (CMI, 2023)

Why leadership comes first

Most managers are promoted because they are good at their job, but far fewer are given the tools to lead people. The Chartered Management Institute found that 82% of people who move into management have had no formal management or leadership training. The same research found that half of workers with an ineffective manager plan to leave within a year (CMI, 2023).

Through executive coaching, DISC behavioural profiling and honest 360° feedback, we help leadership teams move from well-meaning to truly accountable, communicating with transparency and modelling the behaviours they want to see across the business.

The shift is measurable: transformations led by leaders who communicate openly, and role-model change are up to 8 times more likely to succeed. For our clients, that means leadership stops being a bottleneck to culture change and becomes the driving force behind it.

Ask us today about ILM qualifications, and our Positive Dialogue and Art of Storytelling courses.

How we reframe it

Diagnostic first

We will assess current leadership capability across the team, identifying specific gaps in training that are holding managers back.

An open discussion follows about what support your teams actually need to be able to improve.

  • Self awareness: 360° feedback and DISC behavioural profiling help leaders see how they come across and adapt their style to the people around them
  • Conversations with your team members to understand their ambitions, goals, and what they want to get out of any training undertaken
  • A fully customer-centric experience, right from day one, with embedded support for your HR and L&D senior leadership

100% Bespoke training

We design entirely bespoke programmes that are built to reflect real challenges that your leaders are facing right now.

We provide managers with tools they can put to use straight away, so they can start applying their learning.

  • Emotional intelligence: We various frameworks designed to help people build their EI.
  • One-to-one & impartial coaching gives leaders space to reflect and take intentional action.
  • We deliver ILM-accredited programmes and other short, practical courses

Ongoing support

At ICL, we believe in building partnerships with our clients, not just transactional relationships.

After delivery, we will seek feedback from you and your team, ensuring that we have 100% delivered against your brief. We'll keep in regular contact, so if your teams need extra support, we'll be there to help.

  • Regular check-ins with a senior member of our team - we maintain contact to build a meaningful relationship
  • Revisiting your roadmaps as legislation - or the organsation - changes
  • Complete peace of mind and value for money
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Accredited and approved

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Ready to audit your
workplace culture?

Get in touch today to start your cultural transformation journey and enquire about our bespoke services.