Culture is something that we build together
Culture lives in everyday moments: how people speak up, how mistakes are handled, and what happens when no one is watching. People care most about a culture they have helped to shape, and that starts with feeling heard.
Globally, engagement fell to 20% in 2025, and Gallup estimates that low engagement cost the world economy around $10 trillion in lost productivity, or 9% of global GDP.
The difference engagement makes is well documented. Gallup's meta-analysis of more than 3.3 million employees found that business units in the top quarter for engagement outperform those in the bottom quarter by 23% in profitability and 18% in productivity, with 78% lower absenteeism.
Feeling heard is a big part of this. Gallup estimates that if six in ten employees strongly agreed their opinions count at work, organisations could see a 27% reduction in turnover, a 40% reduction in safety incidents and a 12% increase in productivity. It's no wonder that leaders want the sort of culture that encourages their people to speak up, and actually listen to what they have to say.
Ask us about training in Team Building, Success With Change, and Employee Engagement.
