This training course will assist your participants in building positive working relationships with their people. In business today we need to ensure that the people who work for us are motivated and willing to give 100 percent commitment. This will only happen if a good positive working relationship exists. To effectively build relationships your participants will benefit from analysing some of the difficult personalities they encounter and learn how to overcome the barriers that may exist. Your participants will learn how assertiveness impacts on relationships and discover why trust is a crucial element and a foundation to any meaningful relationship. Therefore, this training course is relevant to everyone who wants to ensure good working relationships exist in their workplace.
What you'll cover
- Identify how barriers to building relationships can be overcome by recognising attitude and behaviours in themselves and others
- Explain the importance of trust in a relationship and identify methods of developing trust
- Recognise the difference between assertive, aggressive and passive behaviours and how these impact on relationships
