Colleague Mediation and Group Mediation

Workplace Mediation is a completely voluntary and confidential way to resolve informal and formal conflict at work. It involves a professionally trained, independent, impartial person who does not make judgments or determine outcomes. The mediator helps two or more individuals or groups work towards a solution. They will ask questions that uncover underlying problems. They aid the parties to understand each others issues and clarify the options for resolving differences, they help to find a way forward.

The process focuses on working together, instead of determining who was right or wrong. It doesn’t guarantee an answer, but it can pave the way to resolve conflict more constructively.

Team Facilitation – An Engine for Change

The facilitator will be highly engaged and yet independent. Their objectivity (inherent in their role) can provide relevant, new insight. They are skilled at asking questions that uncover what is obvious once described, revealing what might be hidden in plain sight. 

A facilitator’s interventions can create a significant shift in the dynamics of a group by introducing new ideas, different ways of interacting and thinking. This influences how the team operates. They will catalyse change then help your team to embed dynamic ways of working. A team facilitator is an engine for change who will re-energise the group, trigger fresh thinking and help the people around the table generate new solutions to previously seemingly intractable problems.