Pillar 3 - Training and Development

We are committed to empowering individuals and Organisations with high-quality training and continuous development opportunities. Our expertise lies in delivering practical, tailored, and impactful learning experiences across key professional development areas.
Here’s an overview of our focus areas and how we integrate continuous training and development into each offering:

1. Conflict Resolution

Effectively resolving conflicts is essential for a harmonious and productive work environment. Our Conflict Resolution programs equip participants with the skills needed to navigate and resolve disputes constructively.

COURSE IN

Positive Dialogue

1-day course. This training aims to equip participants with the knowledge, abilities, and confidence to manage conflict constructively and to support the bold dialogues that are required while managing personnel.

COURSE IN

Positive Facilitation Skills

2-day course. Designed to help leaners improve their facilitation skills to use as an early intervention in any kind of workplace conflict. Suitable for line-managers who wish to improve their competencies or for organisations wishing to have in-house conflict resolution specialists.

COURSE IN

Accreditation in Workplace Mediation

5-day course (plus 2 hours of portfolio work). Candidates learn the necessary theories of conflict and gain the knowledge and skills required to become qualified mediators. Suitable for line managers, HR professionals or organisations looking to set up an in-house mediation service.

The 5-day CPD Verification - Accreditation in Workplace Mediation is a highly interactive, instructor-led programme that teaches participants the fundamentals of mediation, practicing their new skills and demonstrate confidence in workplace mediation. Our prestigious course has been welcomed by numerous global organisations. Developing their colleagues across a variety of roles: HR, ER & OD professionals, union and employee reps, business leaders, managers and consultants.

Key Features:
  • Practical Tools and Techniques:

    Develop skills in active listening, mediation, and de-escalation strategies.

  • Real-world Application:

    Engage in role-playing exercises and case studies for hands-on practice.

  • Tailored Approaches:

    Customised strategies for addressing the unique challenges of your organisation.

  • Continuous Development:

    Follow-up workshops, refresher sessions, and on-demand resources to reinforce learning and build long-term confidence in conflict management.

2. Coaching and Mentoring

Our expert coaches are dedicated to unlocking each client’s potential, focusing on their unique capabilities and goals. We offer one-on-one personal coaching sessions tailored to individual needs, as well as dynamic group coaching sessions led by qualified professionals. Whether supporting personal growth or professional development, our coaching and mentoring programs empower both individuals and teams to thrive. Participants gain valuable frameworks and skills to guide and inspire others effectively, fostering lasting growth and success.

COURSE IN

ILM Coaching and Mentoring

This qualification is designed for managers and those with significant responsibility for effective coaching and mentoring as part of their daily role within an organisational context. They are also ideal for individuals who wish to move into a development role or start a career as a freelance coach or mentor.

COURSE IN

Positive Coaching Skills

1-day course. The main goal of the coaching course is to enhance our natural interpersonal abilities, such as perceptive, empathetic listening and questioning, as well as our capacity to interact with others to foster genuine connection, clarity, choice, and forward movement.

Key Features:
  • Foundation in Principles:

    Understand the core concepts and benefits of coaching and mentoring.

  • Skill Enhancement:

    Develop essential coaching techniques such as active listening, powerful questioning, and constructive feedback.

  • Customised Mentoring Programs:

    Design and implement mentoring schemes tailored to organisational needs.

  • Leadership Integration:

    Equip leaders with tools to embed a coaching culture.

  • Continuous Support:

    Offer one-on-one coaching, peer mentoring groups, and access to developmental resources to sustain progress.

3. Business Skills

We offer a diverse range of business courses designed to equip professionals with the essential skills needed to excel in today’s dynamic workplace. Our programmes cover key areas such as communication, negotiations, emotional intelligence, and more, providing participants with practical tools and strategies to enhance their effectiveness. Whether you’re looking to strengthen interpersonal relationships, master the art of negotiation, or develop greater self-awareness and empathy, our courses cater to a variety of learning needs. With expert-led instruction and actionable insights, we empower individuals and teams to achieve professional excellence and drive impactful results.

Key Features:
  • Wide-ranging Curriculum:

    Cover essential topics like project management, negotiation, decision-making, and leadership.

  • Hands-on Learning:

    Interactive workshops and practical assignments for real-world application.

  • Tailored Training:

    Customise courses to address specific organisational objectives.

  • Focus on Trends:

    Stay ahead with the latest market insights and business practices.

  • Continuous Training:

    Provide access to e-learning modules, advanced workshops, and regular updates on emerging business strategies to ensure ongoing professional growth.

BESPOKE COURSES

Tailored Packages

All our courses and training packages, including modules covered, can be bespoke to your individual or business needs.